Insight:

Using the Knowledge Pyramid to Develop Personas for Successful Business Design

NewGround corporate headquarters in Clayton Misouri

In this white paper, you will learn how to leverage your data and information to better understand the consumers you serve in your financial institution. 

After reading this white paper, you will be able to…

  • Leverage your data to understand the “why’s” that drive the consumers you serve
  • Create personas that represent the key segments in your audience
  • Produce better communication and marketing campaigns
  • Better satisfy the needs that truly drive your consumers

Next Insight

Retail Space Transformation: The Future of Banking and Beyond

Retail spaces — including bank branches — are evolving from transactional sites into brand experience centers. Customers now expect seamless digital-to-physical journeys, human connection, and meaningful design. Retail is no longer just about transactions. It’s...