The Power of Unique Amenities for Recruitment and Retention
In a competitive and demanding job market, organizations must offer more than a competitive salary and traditional benefits to recruit and retain top talent. Unique and thoughtful employee amenities play a critical role in enhancing workplace satisfaction, productivity, and loyalty. At NewGround, we understand the transformative power of these amenities and how they can create […]
Transforming Financial Institutions: Navigating Change with Effective Change Management
In the dynamic landscape of financial services, change is the only constant. Evolving customer expectations, technological advancements, and regulatory demands pose significant challenges to financial institutions. Now more than ever, effective change management is an ongoing need. In this article, we will explore the role of change management in financial institutions and how it empowers […]
How Financial Institutions can Adapt to Hybrid Work Environments
As new technologies continue to reshape the way we work, many banks and financial institutions are turning to hybrid work environments to balance the benefits of remote work with the need for in-person collaboration. But adapting to this new way of working requires careful consideration of the needs of employees, clients, and physical space. At […]
Habits and Hearsay: Truths of Consumer Changes
Before 2020, consumers of all ages were already shifting their bank activity to online channels like websites and mobile applications. Public and institutional responses to the emergence of COVID-19 accelerated those trends. Many banking consumers who had been reluctant to adopt digital service channels did so during the pandemic out of necessity. Although the shift […]
Navigate the Challenges of a Network Transformation Rollout
Businesses should update their retail branches regularly to maintain their appeal to their consumers. Some updates to branches include furniture, branding, or technological upgrades. Others update their branches if they need more resources, care, or attention based on the area. In order to properly rollout a new branch network, clients should consider three key factors: […]
Growing, Consolidating, or Merging? Time for a Network Transformation
In the event that more than one branch needs to be updated, changed, or redesigned, it is considered a branch network transformation. Ideally, a financial institution would plan to have all of its branches updated within a short time period to maintain a consistent brand and public appearance. Consumers most frequently interact with your branches, […]
The Power of the Prototype: Embracing Change
Written by Amanda Jasper, Director of Corporate Communications at NewGround So, you’ve strategized and designed your prototype that will drive change across your branch system – but how can you drive change across your staff behavior and interaction? In this final installment of our prototype series, we interviewed NewGround’s Tom Auer, Senior Vice President of […]
